Terms of Service

Overview

This website is operated by Tyton Home Tech Limited, doing business as Wotolux.

Throughout the site, the terms "we," "us," and "our" refer to Wotolux and Tyton Home Tech Limited.

Wotolux offers this website, including all information, tools, products, and services available through this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or made available by hyperlink.

These Terms of Service apply to all users of the website, including, without limitation, browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the website, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you may not access the website or use our Services.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have reached the age of majority and have given permission for any minor dependents under your supervision to use this website where permitted by law.

You may not use our products or Services for any illegal or unauthorized purpose.

You may not, in using the Service, violate any applicable laws or regulations in your jurisdiction, including but not limited to copyright, intellectual property, consumer protection, or other applicable laws.

A breach or violation of any of these Terms may result in termination of your access to the Service.

Section 2 - General Conditions

We reserve the right to refuse service or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, abuse, misuse of the website, or violations of these Terms.

You understand that content you submit to the website, excluding payment information, may be transferred across different networks and may be adapted to conform to technical requirements.

Credit card and payment information is encrypted during transmission through applicable payment systems.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Service, website content, or access to the Service without our prior written permission, except where permitted by applicable law.

Section 3 - Accuracy, Completeness & Timeliness of Information

We make reasonable efforts to ensure that information displayed on this website is accurate and current.

However, we do not guarantee that all information on the website will always be complete, accurate, or up to date.

Information provided on this website is intended for general informational purposes and should not be relied upon as the sole basis for making decisions where more complete or current information may be required.

We reserve the right to update, modify, or correct website content at any time.

Section 4 - Modifications to the Service & Prices

Prices for our products may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of the Service, product offering, website feature, or content at any time, subject to applicable law.

Any price changes will not affect orders that have already been successfully placed and confirmed unless otherwise required by law or agreed with the customer.

We are not liable for changes to or discontinuation of the Service except where liability cannot legally be excluded.

Section 5 - Products & Services

Certain products or services may be available exclusively online through our website.

Products may be available in limited quantities and may only be returned or exchanged in accordance with our Refund & Return Policy.

We make reasonable efforts to display product colors, finishes, dimensions, materials, and images as accurately as possible.

However, the appearance of colors and finishes may vary depending on:

Screen settings
Device type
Lighting conditions
Manufacturing variations
Natural material variations

For products made from natural materials such as stone, marble, wood, glass, or similar materials, variations in color, texture, pattern, or veining may occur and are part of the natural characteristics of the material.

We reserve the right to limit the sale of our products or Services to any person, geographic region, or jurisdiction where permitted by law.

Section 6 - Accuracy of Billing, Shipping & Account Information

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including where we suspect fraud, unauthorized payment activity, resale activity, pricing errors, or violations of these Terms.

You agree to provide current, complete, and accurate billing, shipping, purchase, and account information for all purchases made through our store.

You agree to promptly update your information where necessary so that we can complete transactions and contact you regarding your order.

For more information about returns and refunds, please review our Refund & Return Policy.

Section 7 - Optional Third-Party Tools

We may provide access to third-party tools, applications, integrations, or services that we do not directly control.

These third-party services may be provided on an "as available" basis and may be subject to their own terms and privacy policies.

Your use of any optional third-party tool is at your own discretion and subject to the applicable third party's terms.

Wotolux is not responsible for third-party tools or services except where liability cannot legally be excluded.

Section 8 - Third-Party Links

Certain content, products, tools, or services available through our website may contain links to third-party websites.

Third-party links may direct you to websites that are not operated or controlled by Wotolux.

We are not responsible for examining or evaluating the content, accuracy, security, practices, or policies of third-party websites.

You should carefully review the policies and terms of third-party websites before engaging in transactions with them.

Section 9 - User Comments, Reviews & Feedback

If you submit reviews, comments, suggestions, ideas, images, feedback, or other content to us, you grant us permission, where legally permitted, to use, reproduce, publish, translate, adapt, and display such content for legitimate business and marketing purposes.

You represent that content submitted by you:

Does not violate the rights of any third party
Does not contain unlawful or misleading information
Does not contain harmful code or malware
Does not impersonate another person
Does not violate applicable laws

We reserve the right to remove content that we reasonably believe violates these Terms.

Section 10 - Personal Information

Your submission and processing of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and protect personal information.

Section 11 - Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

Product descriptions
Product specifications
Pricing
Promotions
Offers
Shipping charges
Delivery estimates
Availability
Product images

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.

If an error affects an order you have already placed, we may contact you to provide corrected information and, where appropriate, offer you the option to continue or cancel the order.

Section 12 - Prohibited Uses

You may not use the website or its content:

For any unlawful purpose
To solicit others to perform unlawful acts
To violate applicable laws or regulations
To infringe intellectual property rights
To submit false or misleading information
To upload malicious code, viruses, or harmful software
To collect personal information about others without authorization
To engage in fraud, phishing, scraping, or similar abusive activity
To interfere with the security or operation of the website
To attempt unauthorized access to our systems or Services

We reserve the right to suspend or terminate access to the Service for violations of this section.

Section 13 - Disclaimer of Warranties & Limitation of Liability

We make reasonable efforts to provide reliable website access and accurate product information.

However, we do not guarantee that the Service will always be uninterrupted, secure, timely, or error-free.

The Service and products are provided subject to applicable warranties, consumer rights, and legal protections.

To the fullest extent permitted by applicable law, Wotolux and Tyton Home Tech Limited will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website, products, or Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Section 14 - Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Wotolux, Tyton Home Tech Limited, and their affiliates, directors, officers, employees, agents, contractors, and service providers from claims, liabilities, damages, or expenses arising from:

Your violation of these Terms
Your violation of applicable law
Your infringement of third-party rights
Your misuse of the website or Services

Section 15 - Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

Section 16 - Termination

These Terms remain effective unless terminated by you or by us.

You may stop using our website or Services at any time.

We may suspend or terminate access to the Service if we reasonably believe that you have violated these Terms or applicable laws.

Any obligations and liabilities incurred before termination will survive termination where applicable.

Section 17 - Entire Agreement

These Terms of Service, together with our posted policies and any additional terms applicable to specific Services, constitute the entire agreement between you and Wotolux regarding your use of the website and Services.

Any failure by us to enforce a provision of these Terms does not constitute a waiver of that provision.

Section 18 - Governing Law

These Terms of Service and any separate agreements through which we provide Services shall be governed by and interpreted in accordance with the laws of Hong Kong Special Administrative Region, subject to any mandatory consumer protection laws that may apply in your place of residence.

Nothing in these Terms is intended to limit any legal rights that cannot be excluded under applicable consumer protection law.

Section 19 - Changes to These Terms of Service

You may review the most current version of these Terms of Service on this page at any time.

We reserve the right to update, modify, or replace any part of these Terms by publishing changes on our website.

Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the website after updated Terms become effective constitutes acceptance of the updated Terms, except where otherwise required by law.